Contact Us

We’re located just 20 minutes from the airport. Guests can arrange a private transfer through our concierge, or take a taxi or rideshare service directly from the arrivals area.

The SmartDirect Delivery Team is currently finalizing the documentation and preparing a complete guide. Once it’s published and validated, we’ll make it available through the internal knowledge base.

Once the Blog/News page is developed, it will include functionality to categorize posts and filter them by category or hotel type (for corporate sites). It will also be possible to display blog modules within internal pages.

Yes — we have introduced several new layouts and designs for both offers and packages, and new features are being added almost every month.

We are adding more features to the CMS to make it as functional as possible and closer to the 360 model. At the moment, there are some limitations in certain areas, such as creating and adding new pages, managing redirections, managing the overall content of modules, handling translations, and managing information about the chain or hotel. These options will be available throughout 2026.

Yes — SmartDirect shares the same core engine as 360 projects. Any update made to the widget will be available for bot products.

We have been working on optimizing the SmartDirect admin to ensure it’s easier to build, manage, and access information. All project settings have been consolidated into a single page, and the website structure is now organized by pages, making it simpler to add or remove content. We have also introduced a new quick index that allows you to reach the right sections with a single click.

Yes — We have currently +300 fonts and variations available. Thes fonts can be defined in the project setup section. You can choose the fonts for titles, subtitles, main content and also for the widget. if any client requires an additional google font, we are able to add it in a short period of time.

Yes — schema markup can be implemented per project.

Check-in begins at 2:00 PM and check-out is until 12:00 PM. Early check-in or late check-out may be available upon request, depending on room availability.

Yes, we’re within walking distance of [nearest beach or attraction] and just a short drive to popular spots like Seminyak, Canggu, and Ubud.

Yes, we welcome families. We offer family suites, babysitting services (on request), and a kids’ pool to ensure a comfortable stay for all ages.

Yes — new SmartDirect infrastructure has significantly improved loading times, making the websites faster for both desktop and mobile responsive.

No — The SEO options and features are the same now, in fact we have create two new screens in the CMS to manage the SEO and also added the option to add SCHEMAS.

We accept all major credit cards (Visa, Mastercard, AmEx) as well as cash in Indonesian Rupiah (IDR). Online payments can also be arranged before arrival.

Absolutely — our in-house spa offers traditional Balinese massages, body scrubs, and aromatherapy treatments. Yoga classes are also available daily.

Complimentary high-speed Wi-Fi is available throughout the property. We also offer a small business center and meeting spaces for corporate guests.

Most of our room rates include daily breakfast served at our on-site restaurant, featuring both international and Balinese specialties. You can also enjoy breakfast in your room for an additional charge.

Yes, we offer both private and shared airport transfers. Please contact us at least 24 hours before arrival to confirm your pickup time and flight details.

We have one of the widest range of modules in the company, meaning we have modules for every service, product and content clients have requested. Also most of our modules and designs can be used across the project for different purposes.

We have at the moment four demos available to showcase our product. All of them are linked under the main menu "Home" of this website

Yes — Almost every module can be used for different purposes except for very specific content such as rooms, offers and any info coming from CRS; these are fixed modules but they offer different designs options.

Yes — At the moment, we can use videos for heroes banners and also use XXL videos on the pages to create smooth transitions

Yes — We have two designs available that match the new trends on the market.

Not at the moment — we are currently working on a new blog design with all the requirements we have received. We are also working on allowing the clients to manage the blog independently though the CMS.

Yes — It's definitely more flexible now. Every module has a color palette customization supported in the new version. Those colors are defined in the project settings.

Yes — we have developed a page called "generic" and it allows the creation of any theme page the client wishes in seconds! The is no limit to the amount of additional static pages and they can be created as needed.

Yes — we have a dedicated CMS available just for SmartDirect projects. Users must be created in CRS and in the admin of the project in order to have private access.

There are no differences in this regard. User and permission management continue to work as usual.

Yes — we have been building and increasing content autonomy in the new SD CMS version. Clients can now edit photos galleries, services, room photos and info, room services and SEO.

Dedicated subdomains for campaigns are not currently supported. However, Smart Direct allows the creation of independent or generic pages with custom URLs, which can be used to promote last-minute campaigns or special offers through any channel.

We currently have four different Smart Direct demos available, each showcasing various configurations, layouts, and personalization options.

The same modules are available for both Corporate and Individual Smart Direct websites, allowing full consistency across projects.

The main demo includes a complete list of all available modules — each one linked and displayed within the site — so teams and clients can easily review all options.

Formal documentation detailing each module and configuration is being prepared by the SmartDirect Delivery Team and will be shared once finalized.